<%@LANGUAGE="JAVASCRIPT" CODEPAGE="1252"%> Client Rights

Niños Huerfanos (neen-yohs wear-fan-ohs) SPANISH "orphan children"

We look for families who are honest, loving people. We do not discriminate regarding religion, race, age or marital status. The children we place are born tiny, innocent citizens of the world and deserve the best opportunities and families we can help them find.

"honest and efficient"

a 501(c)(3)
organization

Rights of Consumers/Clients/Adoptive parents

NHIA SERVICES For scheduled payment NHIA shall use its best efforts to locate for adoption an adoptive child, or adoptive children, pursuant to the recommendations of the home study report, and to assist the Adoptive Parent(s) in their compliance with the laws of the foreign country. Clients have the right to accurate and timely information about their adoption. NHIA shall respect the civil rights of all applicants served by this agency. At no time shall any discrimination/preference be exhibited that may be related to age, race, religion, sex, ethnic/cultural background, etc. except regarding wide or narrow age differences of applicants relative to adoptive children in which case review by the social work supervisor will be mandatory or in the case of adoption requirements set by individual countries. Applicants shall be treated with dignity. All information gathered will be kept confidential, all files will be stored in a secure location. Information released must be requested in writing by authorized persons.
Clients rights include the right to privacy, fee disclosure, contribution amount disclosure, grievance and complaint process, refund policy, termination policy, and the right to be treated with dignity. The client shall be informed of these policies verbally and in writing. A signed copy shall be maintained in the Client record.
Client responsibilities include providing the agency all requested documents, information, materials and payments in a timely, transparent manner in order to expedite the adoption.

RIGHTS pdf

email us

 

contact / vision&policy / services / dossier / fees / application & forms / power of attorney
Guatemala / requirements / FAQ / WAITING CHILDREN / news / finance resources / information links

linkshttp://travel.state.gov/family/adoption/country/country_389.html